Chipotle Customer Service

Chipotle Mexican Grill is committed to giving its customers top-notch support. The business provides a number of ways for clients to get in touch with customer support and ask inquiries or voice their complaints.

If you have any problems with Chipotle menu prices contact to Chipotle customer service team.

Chipotle customers can contact them by phone, email, social media, in person, or through the Chipotle app. If a client is dissatisfied with their experience, they can contact customer service &expect a quick and efficient resolution to any difficulties.

The Chipotle customer service team strives to address any issues or concerns as promptly and efficiently as possible. Chipotle is dedicated to giving each consumer a satisfying interaction with their brand.

Chipotle Customer Service

Chipotle Customer Service Phone


Chipotle’s customer support line can be reached at 1-888-242-637. From 8:00 am to 8:00 pm EST, Monday through Friday, the customer care line is open.

Calling this number can connect customers with a representative who may discuss their orders, queries,or issues. If a client is dissatisfied with their experience, they can call customer care and expect a quick and efficient resolution to any difficulties.

Chipotle customer service team attempts to resolve any issues or concerns as promptly and efficiently as possible.

Chipotle Customer Service Email ID

Email the Chipotle customer care team if you want to make them incredibly happy. You can email a representative at Select a subject, then click.

You’ll see a form that asks for your name, email, and message. Send after completing the verification to show that you are a human.

There is a “soon” response that you will get, but there is no indication of how long that is. When the Chipotle customer support team responds to our communication, we’ll let you know.

Social Media

Social networking is another avenue for customers to contact Chipotle’s customer support. On social media sites like

Through these platforms, customers can send direct messages to Chipotle customer care and anticipate a response within 24 hours.

Representatives from social media customer service are accessible to address any queries or issues that clients may have.

They can aid with order-related concerns, offer details on specials or menu items, and answer any other questions that clients might have.

Chipotle is committed to offering top-notch customer service and making sure that every customer has a satisfying interaction with their business.


The personnel working there typically provide Chipotle’s in-store customer service. Customers can speak with staff members to ask questions, make special requests, or report any problems they may be having with their order or visit to the store.

Customers can get more help from Chipotle’s corporate customer support team if they are not happy with the service or solution offered by the store staff.

Chipotle App

Through the Chipotle app, customers can reach customer support by visiting the “Help” section and choosing “Contact Us.”

Customers can use this feature to quickly and simply get in touch with customer care from the convenience of their mobile devices.

Customers can often include their name, email address, and a thorough explanation of their query or issue in the contact form’s fields.

Once the form has been submitted, a customer care agent will receive the message and get back to the user via the email address they have supplied.

Customers may anticipate a thorough and timely response to their enquiry, and the customer care team works to address any problems or complaints as soon as they arise.

Resolving Issues

Chipotle customer care is committed to resolving any problems or issues as soon as possible. The business employs a group of customer care agents who have received the necessary training to address different types of consumer questions and issues.

Customers can get in touch with customer support by phone, email, social media, in-store, or through the Chipotle app if they have a problem with their purchase. A customer support agent will collaborate with the client to comprehend the problem and offer a remedy.

This can involve changing an order, giving a refund or credit, informing customers about specials or menu items, or even remaking an order.

The customer care team will attempt to find a solution that satisfies the customer if they contact customer service again after they are unsatisfied with the resolution. Chipotle is dedicated to giving each consumer a satisfying interaction with their brand.

Chipotle customer service hours

The Chipotle customer support line is open from 8:00 am to 8:00 pm EST, Monday through Friday. Customers can contact customer support by phone, email, social media, in-person, or through the Chipotle app during these hours.

The customer service team is committed to resolving any problems or issues as soon as possible. Customers can anticipate a response within 24 hours, and customer care agents are prepared to address a range of questions and issues.

Chipotle wants every customer to have a pleasant experience with their brand, thus staff members are on hand to help during these times.

Chipotle Contact Information

Chipotle’s head office address: Chipotle Mexican Grill, Inc., 1401 Wynkoop St Suite 500, Denver, Colorado 80202, United States

Chipotle’s head office contact number: +1-303-595-4000

Chipotle Mexican Grill Headquarters Fax Number: +1-302-674-5266

Chipotle’s customer service number: +1-303-595-4000

Important Links

Official Website
Order Online
Gift Cards
News & Events
App Google Play and App Store
About Chipotle

FAQs – Chipotle Customer Service

How do I complain about a Chipotle employee?

You can reach Chipotle Confidential by phone at 1-866-755-4449 or online at A manager from Chipotle will carefully examine each complaint, document it, and respond to it as needed.

How do I request a refund on a non-refundable item?

Try to speak with a customer support person as soon as possible. Even if you don’t have a compelling reason for cancelling, occasionally the gods of reservations will look favourably on you and give you a refund. Additionally, you could want to inquire if the hotel would be willing to only charge you the cleaning price.

How can I contact Chipotle Customer Service?

To contact Chipotle Customer Service, you can visit their official website and navigate to the “Contact Us” page. There, you will find various options, including a phone number and an email address, through which you can reach out to their customer support team.

Does Chipotle offer delivery services?

Yes, Chipotle offers delivery services through various third-party delivery partners. You can place your order for delivery through their website or mobile app, or you can opt for delivery via popular food delivery platforms.

How can I provide feedback to Chipotle?

Chipotle values customer feedback and provides multiple channels for you to share your thoughts. You can leave feedback through their website, social media channels, or even directly at the restaurant. Additionally, Chipotle often conducts customer surveys to gather valuable insights and improve its offerings further.


At Chipotle, customer service is at the heart of everything we do. We strive to provide exceptional support and assistance to ensure that every customer has a delightful experience.

From the moment you walk through our doors or place an order online, our dedicated team is here to assist you every step of the way.

Whether you have a question, need assistance with your order, or want to share feedback, our friendly staff is ready to help.

We believe in going above and beyond to ensure that your visit to Chipotle is nothing short of amazing. So, let’s explore some common questions and find out more about the top-notch customer service we offer at Chipotle!

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